I have recharged my jio number via PhonePe wallet, but my jio recharge is not activated...

GetHuman1862379's customer service issue with PhonePe from December 2018

Help with my PhonePe issue
The issue in GetHuman1862379's own words
The problem: I have recharged my jio number via PhonePe wallet, but my jio recharge is not activated...

GetHuman1862379 did not yet indicate what PhonePe should do to make this right.

How GetHuman1862379 fixed the problem
Yeah, yesterday I contact to phonepe customer he told me with in **hrs money will be refund to your account but the mny is not refund. Again I contact him mrng he told me......give me your paytm details for money refund purpose evng your mny refund to paytm account he said. I give full details then he changed my password in my paytm account. I asked him why your changed my password he said for verification purpose I chanced it no problem. Then asked k but my money is not refund to paytm account again he asked me debit card details for verification purpose. Please help me I can't understand what is going on please kindly refund my amount
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How Do I Recover Money Sent to the Wrong Account in PhonepeHow Do I Cancel a Pending Transaction in Phonepe?How Do I Get Help with a Problem with the Phonepe App?How Do I Receive Money Through Phonepe?
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PhonePe

Customer service issue
Reported by GetHuman1862379
Dec 30th, 2018 - 2 years ago
Fixed
GetHuman1862379 shared how to fix
Seen by 13 customers so far
Similar issue to 1892 others
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Timeline

GetHuman1862379 started working on this issue
Dec 30th, 2018 4:13pm
GetHuman1862379 confirmed the issue is fixed. Hooray!
Dec 30th, 2018 4:13pm