I used the Resurface received yesterday. Ordered from Amazon. I had used this product...

GetHuman1383591's customer service issue with Philosophy.com from October 2018

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The issue in GetHuman1383591's own words
I used the Resurface received yesterday. Ordered from Amazon. I had used this product yrs ago and loved it. At that time it was from QVC I BELIEVE. Each application was in separate tube. Came in large box. I followed directions but did not get the white foam indicating activation with my new order. I asked Amazon for return and replace. Is there something I could have done wrong? Is you can explain I will try again and not return. I also ordered the overnight anti-aging peel but have not used. Just came in mail yesterday. Please let me know what could be the problem!
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Customer service issue
Reported by GetHuman1383591
Oct 20th, 2018 - 3 mons ago
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GetHuman1383591 started working on this issue
Oct 20th, 2018 11:09pm