Hey guys, my philips wake up light hf******* doesnt work...The button too put the light...

GetHuman-tomgrue's customer service issue with Philips.com from July 2018

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The issue in GetHuman-tomgrue's own words
Hey guys, my philips wake up light hf******* doesnt work...The button too put the light on*off and the two other buttons to control the brightness are really inoperable... the other three buttons under them are working at least a little... but the garantee is over, because it was standing for *-* years in our storeroom... ist there any chance to have a circuit off this * buttons next to the usb-plug? Because every time when you wake up you have to switch off your alarm clock to turn the light off and then all the stored datas are gone and on the other side i cant use it as a light for my room, but we used it not longer as ** months....yes it was staying *-* years in our storeroom but we didnt used it and i think it should last at least two years...did u understand me? and this model is not to buy... i really really need the circuit behind this * buttons.... :(
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Customer service issue
Reported by GetHuman-tomgrue
Jul 28th, 2018 - 10 mons ago
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Jul 28th, 2018 11:05pm