I have two Phillips Sonicare tooth brushes. Replacing the toothbrush on one was easy...
GetHuman5871021's customer service issue with Philips Sonicare from March 2021
Help with my Philips Sonicare issue
Before contacting them, items GetHuman5871021 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5871021's own words
I have two Phillips Sonicare tooth brushes. Replacing the toothbrush on one was easy. The other, HX****-******, no way is it easy. It appears to be unremovable with out damaging the toothbrush rod. I have looked at the you tube videos which did not solve the issue. Was this particular one recalled? I'm sure it is out of warranty. It was sitting new in my closet for a while. I recently utilized it. I don't want to replace it. Just tell me how to remove the head. Help, these are expensive....thanks
GetHuman5871021 did not yet indicate what Philips Sonicare should do to make this right.
I have an issue with Philips Sonicare too
How GetHuman5871021 fixed the problem
We are waiting for GetHuman5871021 to fix the problem and share the solution with the rest of us customers.
Please help with my Philips Sonicare issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.