"Philips Sonicare Mfg"*Philips Sonicare tooth brush is not working at all now...was cut...

GetHuman2945759's customer service issue with Philips Sonicare from May 2019

Help with my Philips Sonicare issue
First: share to improve GetHuman2945759's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2945759 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2945759's own words
"Philips Sonicare Mfg"*Philips Sonicare tooth brush is not working at all now...was cutting out*stopped *-* then start..or cpl days-weks..then start & now it won't start.*This is ridiculous! I spent a lot of money & purchased this at Costco (large set) & gave one to each of my adult child as a gift!!*(Their toothbrushes are OK! Just my!)*Now I have to take it back..is ridiculous..who does that!! Very rude*lot of trouble!*For me to take it back to Costco is a lot of trouble as I would have to gather all the toothbrushes and my kids don't live here or near me!*I feel you should replace my toothbrush free of charge & ship it to my house. I shouldn't be going thru all this trouble & be penalized.* I am presently disabled & use a scooter to get necessary things as it is & need help..*I can try to look for receipt if u want one..But at Costco I'm in the system & would be getting free replacenent for all. But I don't need all if them just one for me!*Thank you for your cooperation in this matter. Mrs Agnes

GetHuman2945759 did not yet indicate what Philips Sonicare should do to make this right.

How GetHuman2945759 fixed the problem

We are waiting for GetHuman2945759 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Philips Sonicare's attention and get better help faster. Tap below to get started.
Having Philips Sonicare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Philips Sonicare

Customer service issue
Reported by GetHuman2945759
May 18th, 2019 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 130 others
0 customers following this


GetHuman2945759 started working on this issue
May 18th, 2019 5:27pm