We purchased a Philips Norelco OneBlade hybrid electric trimmer and shaver, OP******* f...
GetHuman915733's customer service issue with Philips Norelco from July 2018
Help with my Philips Norelco issue
The issue in GetHuman915733's own words
We purchased a Philips Norelco OneBlade hybrid electric trimmer and shaver, OP******* from Amazon.com on March *, ****. On or about July **, ****, it began to turn off, even when plugged into an outlet. Since then, it will turn on sporadically, but turns off when its position is changed or when it hits a rough spot on the skin. We have changed blades, to no avail.**We want either to return it and*or have it replaced. Four months' use is not enough for such a costly shaver. How can we do this? **In the alternative, how can I get it repaired? I live in Greenville, SC, and have not been able to locate a place to have this done.**Please help. Thanking you in advance,**William F. and Meredith G. Robertson
GetHuman915733 did not yet indicate what Philips Norelco should do to make this right.
I have an issue with Philips Norelco too
How GetHuman915733 fixed the problem
Shaniqua helped me contact Amazon.com, where we bought the shaver, and they are going to replace it.
Please help with my Philips Norelco issue
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