Unfortunately - I have not your e-mail and I can not send you the evidence photo.

GetHuman1150374's customer service issue with Philips Electronics from September 2018

13 views | 47 similar | 0 following
Help with my Philips Electronics issue
Try having Philips Electronics call you again?
Always use the GetHuman Phone to call Philips Electronics. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1150374's own words
I will be glad to send you a photo of ordered via E-bay a "Genuine Philips Replacement Shaver Razor Head For Philips Norelco HQ* Speed XL"and to get your official vote on the subject - if you can confirm that the head I have received is authentic (made by Philips) or is not. ... Dear sirs!*I have ordered via E-bay a "Genuine Philips Replacement Shaver Razor Head For Philips Norelco HQ* Speed XL". But inside the box is possibly a fake, which does not match photos presented on the site and on the colored photo of the paper box: the new shaving screens have narrow and not full-width slots* the razors single-bladed. As a result - the new head works worse than the old original one * years old!!! *I will be glad to send you a photo and to get your official vote on the subject.*Thanks in advance - Alex Feldman.*my e-mail: *****@***.com
To send me your official vote on the subject - if you can confirm that the head I have received is authentic (made by Philips) or not.
I am expect to receive your e-mail and to receive your opinion based on the photo which I want to send
tried live chat, but it was cut
How GetHuman1150374 fixed the problem

We are waiting for GetHuman1150374 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Philips Electronics's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Philips Electronics issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1150374 fixes it.
This email address isn't valid

Philips Electronics

Genuine Philips Replacement Shaver Razor Head For Philips Norelco HQ* Speed XL
Customer service issue
Reported by GetHuman1150374
Sep 16th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 47 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman1150374 started working on this issue
Sep 16th, 2018 10:52am
GetHuman1150374 indicated the issue is not fixed yet.
Sep 17th, 2018 11:35am
GetHuman1150374 indicated the issue is not fixed yet.
Sep 17th, 2018 11:55am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies