I bought a pack of Marlboro black red ***s today as I do every day, the pack is Marlbor...

GetHuman-maehawle's customer service issue with Philip Morris from February 2019

6 views
 | 
69 similar
 | 
0 following
Help with my Philip Morris issue
Next: our robot will wait on hold for GetHuman-maehawle to get a Philip Morris rep on the line!
Always use the GetHuman Phone tocall Philip Morris. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-maehawle's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-maehawle may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-maehawle's own words
I bought a pack of Marlboro black red ***s today as I do every day, the pack is Marlboro black red ***s but the cigarettes are indeed not, they are red ***s, my *st thought was the company changed the look but the taste is clearly matching the way the cigarettes look. I absolutely feel at the very least I should get free cigarettes which wouldnt be free cause ive already paid for tge pack I have that isnt returnable but isnt going to work for me so now I'm pushed to go buy another pack to hope it'll be the cigarettes that I purchased inside the package, spending even more money....
GetHuman-maehawle did not yet indicate what Philip Morris should do to make this right.
I have an issue with Philip Morris too
How GetHuman-maehawle fixed the problem
We are waiting for GetHuman-maehawle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Philip Morris's attention and get better help faster. Tap below to get started.
Having Philip Morris issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-maehawle fixes it.
This email address isn't valid

Philip Morris

Customer service issue
Reported by GetHuman-maehawle
Feb 7th, 2019 - 4 mons ago
I have an issue with Philip Morris too
Not resolved
Seen by 6 customers so far
Similar issue to 69 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-maehawle started working on this issue
Feb 7th 10:36pm