I bought a pack of Marlboro black red ***s today as I do every day, the pack is Marlbor...

GetHuman-maehawle's customer service issue with Philip Morris from February 2019

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The issue in GetHuman-maehawle's own words
I bought a pack of Marlboro black red ***s today as I do every day, the pack is Marlboro black red ***s but the cigarettes are indeed not, they are red ***s, my *st thought was the company changed the look but the taste is clearly matching the way the cigarettes look. I absolutely feel at the very least I should get free cigarettes which wouldnt be free cause ive already paid for tge pack I have that isnt returnable but isnt going to work for me so now I'm pushed to go buy another pack to hope it'll be the cigarettes that I purchased inside the package, spending even more money....
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Philip Morris

Customer service issue
Reported by GetHuman-maehawle
Feb 7th, 2019 - 4 mons ago
I have an issue with Philip Morris too
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Seen by 6 customers so far
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Feb 7th 10:36pm