My subscription from last year was automatically renewed when I had not authorized the...

GetHuman2329521's customer service issue with Philadelphia Inquirer from February 2019

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The issue in GetHuman2329521's own words
My subscription from last year was automatically renewed when I had not authorized the renewal. I called on February ** and spoke with a customer service rep who assured me he cancelled my subscription and the fee of $**.** would be returned to my bank account. To date, I have not gotten my y back. I did not want to renew and I did not authorize anyone to take money from my bank account, and apparently I was lied to by the CS Rep. Please tell me when I should expect my refund and assure me that this will not happen next year.
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Philadelphia Inquirer

Customer service issue
Reported by GetHuman2329521
Feb 28th, 2019 - 3 mons ago
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