I've contacted the inquirer a multitude of times regarding my paper being on the ground...

GetHuman-cpck's customer service issue with Philadelphia Inquirer from January 2019

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The issue in GetHuman-cpck's own words
I've contacted the inquirer a multitude of times regarding my paper being on the ground, in puddles, mud, or otherwise. I've asked taht the paper be placed in the holder in my mailbox for almost a year. The past three weeks, papers have been on the ground again, one in the street, today in the snow. I want to cancel my subscription and want a refund on my account for the many times my paper has been in a place other than where requested. I was emailing each time, promised a regional manager would contact me but no one has. I have called and been on hold for ridiculously long periods trying to take care of this and unsuccessful in speaking with a person, Please cancel my subscription and refund at least two months of my subscription cost.
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Philadelphia Inquirer

Customer service issue
Reported by GetHuman-cpck
Jan 13th, 2019 - 9 mons ago
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GetHuman-cpck started working on this issue
Jan 13th 4:31pm