i just received a letter that my rate was going up on October *, ****. I see on the s...

GetHuman-swilmer's customer service issue with Philadelphia Inquirer from September 2018

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The issue in GetHuman-swilmer's own words
i just received a letter that my rate was going up on October *, ****. I see on the site that you are offering $*.** for sunday only. I am supposed to be paid up until December **, ****. I was told that they would back me off until the end of October, ****. I don't think it is fair to do this since you have had my money for some time now. I wanted to continue my subscription. my friend just renewed her subscription for $**.** for ** weeks. I feel as though I should still be paid up until December **, **** and could I also have the same subscription as she has.*thank you for your consideration. I have been trying to reach you by phone for several days and when I ask for customer rep. all I get is a busy signal.**thanks
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Philadelphia Inquirer

Customer service issue
Reported by GetHuman-swilmer
Sep 24th, 2018 - 2 mons ago
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GetHuman-swilmer started working on this issue
Sep 24th 5:23pm