I've been waiting since about *pm for someone to come turn my gas back on after road wo...
GetHuman-debjosep's customer service issue with Philadelphia Gas Works from June 2018
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The issue in GetHuman-debjosep's own words
I've been waiting since about *pm for someone to come turn my gas back on after road work on my street this afternoon. I was told at *:** that someone would be here shortly. Then after *pm I called and got the emergency number, where I was told they had no information for me except that PGW reps worked until midnight, so I'll just have to wait. This is not helpful, and I don't think I'll welcome a midnight knock at my door. I assume I've been forgotten about. If not, I deserved a phone call hours ago so that I could have changed my evening plans.
GetHuman-debjosep did not yet indicate what Philadelphia Gas Works should do to make this right.
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How GetHuman-debjosep fixed the problem
Waited and waited and they finally arrived at **pm, * hours after promised.
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