I've been waiting since about *pm for someone to come turn my gas back on after road wo...

GetHuman-debjosep's customer service issue with Philadelphia Gas Works from June 2018

Help with my Philadelphia Gas Works issue
The issue in GetHuman-debjosep's own words
I've been waiting since about *pm for someone to come turn my gas back on after road work on my street this afternoon. I was told at *:** that someone would be here shortly. Then after *pm I called and got the emergency number, where I was told they had no information for me except that PGW reps worked until midnight, so I'll just have to wait. This is not helpful, and I don't think I'll welcome a midnight knock at my door. I assume I've been forgotten about. If not, I deserved a phone call hours ago so that I could have changed my evening plans.
GetHuman-debjosep did not yet indicate what Philadelphia Gas Works should do to make this right.
I have an issue with Philadelphia Gas Works too
How GetHuman-debjosep fixed the problem
Waited and waited and they finally arrived at **pm, * hours after promised.
Please help with my Philadelphia Gas Works issue
Do you have a customer issue as well?
We can help you get Philadelphia Gas Works's attention and get better help faster. Tap below to get started.
Having Philadelphia Gas Works issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Philadelphia Gas Works email you?
This email address isn't valid

Philadelphia Gas Works

Customer service issue
Reported by GetHuman-debjosep
Jun 6th, 2018 - 6 mons ago
I have an issue with Philadelphia Gas Works too
Fixed
GetHuman-debjosep shared how to fix
Seen by 3 customers so far
Similar issue to 425 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Timeline
GetHuman-debjosep started working on this issue
Jun 6th 10:43pm
GetHuman-debjosep shared this issue with others over email
Jun 6th 10:43pm
GetHuman-debjosep indicated the issue is not fixed yet.
Jun 7th 1:38am
GetHuman-debjosep confirmed the issue is fixed. Hooray!
Jun 7th 11:59pm