The order* ************, which I ordered from you and requested that you ship to my sis...

GetHuman5474261's Complaint issue with PersonalCreations.com from November 2020

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The issue in GetHuman5474261's own words
The order* ************, which I ordered from you and requested that you ship to my sister Joann Morrissette in Ellisville, Mo. was delivered. THE PROBLEM! A few days after receiving the beautiful Monogrammed pink robe, Joann received another package from your company. It was packaged the same way and addressed to her, the same as the original package. She started to unwrap it but called me to see if I had sent "two" gifts to her. We decided it had to be a double shipment, so she has returned it without opening the package. Questions now are* Did you charge me for both orders? If so, what action do you take to refund for one shipment? Was the *nd order*monogrammed with her name? If so, what happens to it now? Please advise Joann and me of your actions to correct this error. Thanks, E. Rabon Rodgers

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PersonalCreations.com

Complaint issue
Reported by GetHuman5474261
Nov 18th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 100 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5474261 started working on this issue
Nov 18th, 2020 5:57pm
GetHuman5474261 indicated the issue is not fixed yet.
Nov 18th, 2020 6:03pm
GetHuman5474261 indicated the issue is not fixed yet.
Nov 18th, 2020 6:03pm
GetHuman5474261 indicated the issue is not fixed yet.
Nov 18th, 2020 6:03pm

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