On October **, **** mine subsidence occurred across the street from my address at ** Gr...
GetHuman-drjohnpa's customer service issue with Peoples Gas from February 2019
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The issue in GetHuman-drjohnpa's own words
On October **, **** mine subsidence occurred across the street from my address at ** Graham Avenue, Belle Vernon, PA. I was disconnected from the main line and reconnected to a temporary line that runs by my neighbors front porch, across a vacant lot, to our house. The necessary mine subsidence abatement and repairs took place and was completed by mid-November. I was to be reconnected to the main line the week before Thanksgiving. That did not occur as the main line was found to be bent and compressed. I have called Peoples Gas at least six times since November asking when I will be hooked back to the main line. The only real response has been that People’s Gas will call in advance as to when repairs to the main gas line will take place. I am asking your assistance in having me reconnected to the permanent gas line as soon as possible. At the very least, I would like the date when repairs will commence. Any assistance you can give me would be appreciated.
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