Our Salon has been receiving your magazine subscriptions for years. Just recently we ha...

GetHuman-trustsal's customer service issue with People Magazine from May 2019

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The issue in GetHuman-trustsal's own words
Our Salon has been receiving your magazine subscriptions for years. Just recently we haven't received any in the past two months. We go on the People Magazine website and pull up our account. It's not showing any account with People Magazine, but with Shape Magazine instead. I called and they could not pull our account as well. I don't know how our account just disappears and now we don't even know if our subscription has expired or not. We need a subscription for our waiting room please.
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People Magazine

Customer service issue
Reported by GetHuman-trustsal
May 7th, 2019 - 2 mons ago
I have an issue with People Magazine too
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Seen by 8 customers so far
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Timeline
GetHuman-trustsal started working on this issue
May 7th 11:31pm
GetHuman-trustsal indicated the issue is not fixed yet.
May 8th 4:53am
GetHuman-trustsal indicated the issue is not fixed yet.
May 9th 6:40am
GetHuman-trustsal indicated the issue is not fixed yet.
May 9th 7:33pm