Prior to the New Year I returned a postcard saying I wanted to take advantage of the sa...

GetHuman-kerrywil's customer service issue with People Magazine from February 2019

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The issue in GetHuman-kerrywil's own words
Prior to the New Year I returned a postcard saying I wanted to take advantage of the savings by resubscribing to People for * years.*When I received the first request for half payment, I paid by check. From PNC bank * **** on Nov. **, ****. I paid $***.**. THEN, I received an *INVOICE DEMANDING INSTANT PAYMENT on my OUTSTANDING balance of $***.** ???! I went online, entered my account number (**********) and paid it on Jan. **, **** . TODAY, I received a FINAL NOTICE demanding I pay $**.** or my *Subscription will be frozen!*I’ve been a People subscriber for at least ** years and I have always paid my bill on time!*This treatment is not acceptable to me.*As far as I figure it, I have paid this bill in full. I am politely requesting you to contact me and explain why you think I owe you more money.*If it is for “fees” you feel I have incurred, for some reason , I would ask instead if you don’t think the magazine owes me for this needless aggravation.*I will await you response before I make *a final decision regarding maintaining my subscription or requesting that my money be returned.*Sincerely,*Ms. Kerry Williams*(K*****@***.com)****-***-****

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People Magazine

Customer service issue
Reported by GetHuman-kerrywil
Feb 12th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2956 others
0 customers following this

Timeline

GetHuman-kerrywil started working on this issue
Feb 12th, 2019 6:34pm

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