Tried to renew Christmas gift subscription for my daughter. It was supposed to start J...

GetHuman-olbrysh's customer service issue with People Magazine from January 2019

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The issue in GetHuman-olbrysh's own words
Get the gift subscription started this month, January ... Tried to renew Christmas gift subscription for my daughter. It was supposed to start Jan. ** which it didn't. I also never received the invoice to pay it. Contacted c.s. John **** to question why subscription not started, was told it couldn't start until May? Unbelievable! Not acceptable! I've been a subscriber for over ** years and very, very disappointed in questionable service. Help. This was a Christmas gift.
Because it's a gift I promised and I feel really bad it wasn't started in a timely manner.
Start sending the issues to my daughter immediately.
I've been a customer of People since the first issue was distributed probably around ** years ago.
Contacted customer service twice and promised by the first on it was the subscription was started.
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People Magazine

People magazine
Customer service issue
Reported by GetHuman-olbrysh
Jan 15th, 2019 - a mon ago
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GetHuman-olbrysh started working on this issue
Jan 15th 7:34pm
GetHuman-olbrysh confirmed the issue is fixed. Hooray!
Jan 16th 2:11pm