Good day, **Recently, I was unable to purchase a newly released Pentax HD DA Telephoto...

GetHuman4838837's customer service issue with Pentax from May 2020

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Good day, **Recently, I was unable to purchase a newly released Pentax HD DA Telephoto Zoom Lens - **mm-***mm - F**.*-*.* - because Pentax reviews stated that the HD functions of this lens would not function appropriately with my Pentax K-** Camera, by Marc Newson. (The article noted the HD functions specifically. ) **I alternately purchased the Pentax SMCP-DA **-***mm f**-*.* ED WR (Weather Resistant) Telephoto Zoom Lens. (a very nice lens) **It was further suggested (via lens review literature) that this first lens was slightly incompatible with my K-** camera due to a desired (needed) firmware upgrade for the K-** camera. **Any further opinions or suggestions regarding these topics? **Please feel free to offer me further data, as you deem to be topical to this inquiry. **Thank you very much. **Sincerely, **Francis Hogan

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Pentax

Customer service issue
Reported by GetHuman4838837
May 18th, 2020 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman4838837 started working on this issue
May 18th, 2020 10:47pm

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