Before contacting them, items GetHuman-suds may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-suds's own words
Sent a payment of $****.** by bill pay on ** Jun **** to account **********, **** Pine Cone Circle, Waldorf, MD *****. Need to know if the money was received. Checked my USAA checking account and the payment is pending. Thank you. Susan Lord, *****@***.com* Today I received a bill for $****.**. Please clarify the actual amount required. The mortgage is in my husbands name LeRoy L. Lord Jr. He is in long term care. He is mentally unstable at this time. The deed for the Waldorf property has my name on it, Susan R. Lord or Susan Lord. Thank you, ***.***.**** hm phone. or ***.***.**** cell phone. My email address is *****@***.com. My husbands email address is LLL*****@***.com. Unfortunately I do not have access to his email. Maybe I gave you to much information. I believe in being honest.
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