My Apple email connection keeps dropping out, going offline, asking for my password and...

GetHuman-benanne's Service problem issue with PenTeleData from August 2020

Help with my PenTeleData issue
First: share to improve GetHuman-benanne's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-benanne may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-benanne's own words
My Apple email connection keeps dropping out, going offline, asking for my password and then saying it's not verified. I have had this problem for months, but the last * days the connection has been off for hours at a time. However, I still am receiving emails on my iPhone, and I can access them at the ptd.net site. Usually my husband who has a Windows Live email account has had no problems, but the last few days he too has had no email connection. Yesterday, *******, we thought it was fixed, but this morning, we are again unable to connect to email on either iMac or Windows Live PC. What is the problem? At your end? At our end, or both? Why does the email come through on my iPhone but not on iMac or iPad?

GetHuman-benanne did not yet indicate what PenTeleData should do to make this right.

How GetHuman-benanne fixed the problem

We are waiting for GetHuman-benanne to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PenTeleData's attention and get better help faster. Tap below to get started.
Having PenTeleData issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PenTeleData

Service problem issue
Reported by GetHuman-benanne
Aug 19th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 36 others
0 customers following this

Timeline

GetHuman-benanne started working on this issue
Aug 19th, 2020 4:15pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians