*-**-***As a senior I am reluctant to shop the aisles even at senior shopping time.**I...

GetHuman5063842's customer service issue with Peapod from July 2020

Help with my Peapod issue
First: share to improve GetHuman5063842's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5063842 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5063842's own words
Pay for food ... *-**-***As a senior I am reluctant to shop the aisles even at senior shopping time.**I receive Snap benefits every month. *When I do enter the store I am able to use my Snap card at the cashier for appropriate food items. Any balance for items such as toilet paper, toothpaste, etc. will be paid by my bank debit card. **Why can't I order Giant Direct and at time of pick up take my Snap card & debit card to a cashier and do the same?**I would be reducing infection exposure and using the much needed benefit from Snap.**Snap benefits accrue monthly. However, if those benefit dollars are not used, they are removed from the card after * months. They do not roll over. **Therefore, with your current system, that necessary Snap help is unavailable to someone like me living on just Social Security and it creates a huge burden to buy food.**The items have been selected, the payment would be swift and efficient as a payment receipt is ready at time of pick up.**I appreciate your time to read this and hope to hear from someone.**I am ambulatory but fearful.**Thank you,*Respectfully,*Earlene
I am able to use the Snap benefit card when I shop the aisles but not when I order Giant Direct
Allow Snap benefit cards to be used at pick up at the cashier or by the person who delivers the items to the car.*I can go in just to pay which reduces exposure time as I am a senior.
Since the Giant store in New Hope opened - about ** years ago
Called Customer Service and was advised to email *****@***.com
How GetHuman5063842 fixed the problem

We are waiting for GetHuman5063842 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Peapod's attention and get better help faster. Tap below to get started.
Having Peapod issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Snap benefit card
Customer service issue
Reported by GetHuman5063842
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1231 others
0 customers following this


GetHuman5063842 started working on this issue
Jul 14th 2:32pm
GetHuman5063842 indicated the issue is not fixed yet.
Jul 14th 2:33pm
GetHuman5063842 indicated the issue is not fixed yet.
Jul 14th 8:15pm
GetHuman5063842 indicated the issue is not fixed yet.
Jul 14th 8:16pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies