FORMAL COMPLAINT TO PAYPAL**Brent Walton * Jan *****I cannot complete entering my b...

GetHuman1888525's customer service issue with Paypal (UK) from January 2019

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The issue in GetHuman1888525's own words
FORMAL COMPLAINT TO PAYPAL**Brent Walton * Jan *****I cannot complete entering my bank details with a code in my PaYPal account. A message appears just after entering by account number which may be false!? Message reads:* Add Bank Account*We're sorry we are not able to process your request right now. Please try later.**This message has stopped me at least * times from entering my bank details. The customer service at PayPal is not effective. I asked by email several times for a manager or staff member fro PayPal to ring me on my mobile ***********. All the emails I sent were virtually ignored. This is poor customer service. It is almost impossible to explain everything in an emaiil. Why CANNOT a human being from PAYPAL ring me. Make it easy for customers to speak to someone at PayPal who can help to resolve the problem. Working and speaking to customers needs to improve. I have been left to struggle on my own. I am confident one or MORE hackers are following me into my PayPal account. *They changed the spelling of some of my words in an email I sent from inside PayPal. This is a SERIOUS BREACH OF SECURITy and no one contacted me by telephone. VERY DISAPPOINTING CUSTOMER SERVICE. Give customers a way to speak to a human directly. The automated line is NOT USEFUL. Not happy at all!!*Brent Walton mob *********** Landline ************I have spoken to the Financial Ombudsman about this.
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Paypal (UK)

Customer service issue
Reported by GetHuman1888525
Jan 3rd, 2019 - 4 mons ago
I have an issue with Paypal (UK) too
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Seen by 1 customer so far
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Timeline
GetHuman1888525 started working on this issue
Jan 3rd 5:13pm