Hello, I paid £*** but the money are being held by paypal until the item is dispatched...

GetHuman1613179's customer service issue with Paypal (UK) from November 2018

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The issue in GetHuman1613179's own words
Hello, I paid £*** but the money are being held by paypal until the item is dispatched and delivered to me because thats how the buyers protections works but the seller said that he doesn't feel comfortable sending me the item before the payment is fully received so he cancelled it. could you please refund me the payment? I contacted the seller and he said that he has been contacting you to get a refund, so could you just send it?
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Paypal (UK)

Customer service issue
Reported by GetHuman1613179
Nov 23rd, 2018 - 3 mons ago
I have an issue with Paypal (UK) too
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Seen by 7 customers so far
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Timeline
GetHuman1613179 started working on this issue
Nov 23rd, 2018 10:04pm