Before contacting them, items GetHuman-atsmail may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-atsmail's own words
TRANSACTION NUMBER *XY*****U*******E*I PURCHASED AN IPAD ON EBAY * WEEKS AGO, THE IPAD HAS STOPPED WORKING * WEEKS AFTER PURCHASE, SO ITS DEFECTIVE AND IS NOT FIT FOR PURPOSE. I HAVE CONTACTED EBAY AND THEY ADVISE I AM COVERED BY PAYPAL. I TRIED TO SORT THIS OUT ONLINE BUT YOU WOULD NOT ASSIST. I HAVE PAID ALOT OF MONEY FOR AN ITEM WHICH HAS ONLY WORKED * WEEKS SO IS CLEARLY DEFECTIVE. I NEED YOU TO ASSIST TO GET MY MONEY BACK AS I HAVE CONTACTED THE SELLER AND THEY ARENT GETTING BACK TO ME
GetHuman-atsmail did not yet indicate what Paypal (UK) should do to make this right.
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