I can’t get through the non human operator because I don’t have a mobile number. I am v...

GetHuman674714's customer service issue with Paypal (UK) from May 2018

Help with my Paypal (UK) issue
The issue in GetHuman674714's own words
I can’t get through the non human operator because I don’t have a mobile number. I am very stressed as I have tried to get help now this is the second day of trying to sort it out. I am disabled and can’t get out so I am reliant on paypal service. I don’t understand tech very much. My access was denied. It keeps asking for my card details which I always use and not acknowledging it it keeps saying add a card but I only have one card. One lady from paypal said open another account but when I do it just says oops you already have an account. I can’t get any further. There is no problem with my bank account. I’m totally confused and don’t want mechanical options that I can’t understand. I need someone patient who will talk me through steps to put this right. Thank you. My landline phone is ***** ******. I don’t use my mobile because I am housebound.
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Paypal (UK)

Customer service issue
Reported by GetHuman674714
May 11th, 2018 - 10 mons ago
I have an issue with Paypal (UK) too
Not resolved
Seen by 18 customers so far
Similar issue to 266 others
0 customers following this
Items needed
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Last 4 digits of Social Security number
Timeline
GetHuman674714 started working on this issue
May 11th, 2018 8:33am
GetHuman674714 indicated the issue is not fixed yet.
May 12th, 2018 12:20pm
GetHuman674714 indicated the issue is not fixed yet.
May 12th, 2018 12:21pm