Recent reasons customers contacted Paychex:
I can't log into my account because I forgot my password and I tried to many times and...
It won't let me log into my account
i need the fax number to help out my boyfriend to send in something so he can get his m...
Locked out of my account and need to update phone number
I need to call in payroll and can't get a representative on the phone.
recover password took ** minutes to send name. this is not acceptable.
I locked myself out of my account. Input the wrong password three times.
I gave the company the direct deposit but however that direct deposit card was canceled...
Everytime I put my username in it says its not registered so I do forget user name then...
We are having the same issue consistently (multiple times now) where we send in payroll...
For some reason my employees bonus checks are on hold this is an emergency I need to sp...
I'm new to this system and I my employees they need to get their bonus checks and what...
where are our paychecks and why doesn't anyone help. they said the checks are in route...
I have been a client of paychex for more than ** years, my id is *****-*****I was just...
I work for a small company with eight employees. I can't login to my account as of Oct...
Help me with my issue
GetHuman does not work with Paychex's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Paychex at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Paychex's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!