I was purchasing something thru PayPal tonight, but not having it delivered to me. I wa...

GetHuman5962257's customer service issue with PayPal from April 2021

Help with my PayPal issue
The issue in GetHuman5962257's own words
I was purchasing something thru PayPal tonight, but not having it delivered to me. I was picking it up at the store. PayPal does not give that option. Since someone else will be picking it up outside, I want to pay in advance. I typed my name in, for Address, I typed the store's name and address. This really should be an option on your screens. My name is Julie Anderson,. My order was for Michaels Store in West Fargo, *MIK******** for $**.**. *PayPal's Transaction ID*O-*NF*************N*Hope this is helpful

GetHuman5962257 did not yet indicate what PayPal should do to make this right.

How GetHuman5962257 fixed the problem
I took care of it just as I described in initial issue I sent. However, PayPal should take a look at their address options when customer is picking up package at store and paying in advance.
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PayPal

Customer service issue
Reported by GetHuman5962257
Apr 15th, 2021 - 4 months ago
Fixed
GetHuman5962257 shared how to fix
Seen by 11 customers so far
Similar issue to 40299 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman5962257 started working on this issue
Apr 15th 3:22am
GetHuman5962257 confirmed the issue is fixed. Hooray!
Apr 17th 10:19pm

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