(ENGLISH BELLOW) Impossible de me connecter * mon compte Paypal, Impossible de r*cup*re...

GetHuman5351456's Can't Login issue with PayPal from October 2020

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The issue in GetHuman5351456's own words
(ENGLISH BELLOW) Impossible de me connecter * mon compte Paypal, Impossible de r*cup*rer mon compte paypal !!! Impossible de vous joindre par t*l*phone, impossible de vous joindre sur internet tout est v*rouill* .... Mon email * login est bon, mon mot de pass est bon, mais je suis bloqu* par l'identification par t*l*phone car je ne poss*de plus ce num*ro de t*l*phone ...Je suis totalement bloqu* ....HELP !!!!**Bonjour,**Je suis Monsieur PLATTEEL Miguel, compte paypal associ* * mon adresse : *****@***.com, r*sidant en France sur Nice *****. Je reviens tout juste en France apr*s un long voyage de deux ans, Je vous avez contact* * ce sujet par t*l*phone depuis le N*pal (Kathmandou) mais l'entretien t*l*phonique n'avait pas abouti au d*blocage de mon compte. Je souhaiterai connaitre la proc*dure pour r*cup*rer l'acc*s * mon compte car * l'*poque je me connect* * l'aide de mes deux questions secr*tes *tant donn* que mon num*ro de t*l*phone Fran*ais enregistr* dans mon compte n'est plus actif ... Toutefois, pour des raison de s*curit* vous avez retir* cette possibilit* la .... je suis totalement coinc* ... Je peux bien *videmment justifier de mon identit* par toutes les proc*dures que vous me demanderaient ... La proc*dure indiqu* sur votre site internet est une " blague " car pour d*bloquer son compte, lorsque l'on clique sur le lien que vous communiquez : vous demandez * vos utilisateurs de se connecter * leurs comptes .... C'est un comble ...comment est-ce possible .... ??!!! Pour le support sur internet pareil : vous demandez * aux utilisateurs de se connecter * leur compte paypal .... Pouvez-vous prendre contact avec moi afin que l'on puisse r*gler cette situation tr*s d*sagr*able pour moi ...**Autre information : Je suis entrain d'ouvrir un commerce en ligne, je pensai utiliser paypal comme solution de paiement, mais comme je m'aper*ois * quel point il est difficile de contacter le service client, afin d'obtenir de l'aide pour r*cup*rer mon compte... apr*s recherche sur internet je m'aper*ois ne pas *tre le seul dans cette situation, je vais y r*fl*chir * * fois .... regardez o* je suis amen* * vous envoyer ce message dans l'espoir d'avoir un contact avec paypal .... Ce n'est vraiment pas s*rieux ... Vous perdez beaucoup de clients ... Dans le cas o* cette situation ne se r*soud pas, je me chargerai de faire savoir mon histoire sur tous les supports possibles et ce dans la dur*e car je trouve inadmissible de laisser vos clients dans une telle situation ... **Merci de votre compr*hension .... En esp*rant avoir de l'aide de votre part.... Dans l'attente d'une r*ponse. Cordialement. Miguel Platteel. *****@***.com**ENGLISH SPEAKING :**Unable to connect to my Paypal account, Unable to recover my paypal account !!! Impossible to reach you by phone, impossible to reach you on the internet everything is locked .... My email * login is good, my password is good, but I am blocked by the identification by phone because I no longer have this phone number ... I'm totally blocked .... HELP !!!! **Hello, I am Mr. PLATTEEL Miguel, paypal account associated with my address: *****@***.com, residing in France in Nice *****. **I have just returned to France after a long trip of two years, I contacted you at this subject by telephone from Nepal (Kathmandu) but the telephone interview had not resulted in the release of my account. I would like to know the procedure to regain access to my account because at the time I logged in using my two secret questions since my French phone number registered in my account is no longer active ... However, for security reasons you have withdrawn this possibility ... I am totally stuck ... I can of course prove my identity by all the procedures that you would ask me ... **The procedure indicated on your website is a "joke" because to unblock your account, when you click on the link that you communicate: you ask your users to connect to their accounts .... It's a shame ... how is it possible .... ?? !!! For similar internet support: you ask users to connect to their paypal account .... Can you contact me so that we can resolve this very unpleasant situation for me ... **Other information: I am opening an online business, i thought about using paypal as a payment solution, but as i realize how difficult it is to contact customer service, in order to get help to get my account back. .. after research on the internet I realize that I am not the only one in this situation, I will think twice about it .... look where I am leading to send you this message in the hope of having contact with paypal .... It's really not serious ... You lose a lot of customers ... In the event that this situation does not resolve, I will take care of making my story known on all possible media and this in the duration because I find it unacceptable to leave your clients in such a situation ... **Thank you for your understanding .... Hope to have some help from you .... Awaiting a response. **Cordially. Miguel Platteel. *****@***.com

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Can't Login issue
Reported by GetHuman5351456
Oct 9th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 38654 others
0 customers following this


GetHuman5351456 started working on this issue
Oct 9th, 2020 9:28pm

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