I just found an email from ******* saying that an iPhone had been bought from ebay WITH...

GetHuman-lbalko's customer service issue with PayPal from October 2020

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The issue in GetHuman-lbalko's own words
I just found an email from ******* saying that an iPhone had been bought from ebay WITHOUT MY KNOWLEDGE and sent to someone in Australia. I did not make this purchase and in fact I am not supposed to have an active account with PayPal. Last year I had a fraud charge against someone who had changed all info on my account so I couldn't get into (they even changed my SS* and charged about $**,*** to my account. I tried to get some of the money back but was never able too and I live on SS*. You even issued them a PayPal Credit Card so there was still charges on my account when I closed it but at least you didn't make me pay for that too. I was never at any time notified of the credit account, the change of my SS* number or any of the charges. Apparently you will let anyone sign into an account and change any info they want to without notifing the account owner. I couldn't even sign into the account for several months. I have tried for a couple of years to get it straightened out and I was just glad I didn't have more in my bank account. I was never able to close the account completely because there was always "one more thing" I had to do so I finally just gave up. I just want my name taken off the account and it fixed so NO ONE can EVER charge anything to my name AGAIN. I thought I had this straightened up last time but apparently if you ever get in with paypal there is NO WAY OF GETTING OUT AND YOUR ACCOUNT CAN BE REOPENED AT ANY TIME. Do I have to get a lawyer to get this straightened out so I won't be anyone's mercy that decides they want to reopen my account? Is my bank account still listed on the account? I thought I had removed it but apparently there is no way to remove my checking account from your records and everyone has access to your records. If I lose another large amount because of our carelessness, I will not longer be able to live on what is left.

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PayPal

Customer service issue
Reported by GetHuman-lbalko
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 37423 others
0 customers following this

Timeline

GetHuman-lbalko started working on this issue
Oct 2nd, 2020 2:30pm