This is in reference to a dispute I filed on August **,****. The case ID: PP-D...
GetHuman5307963's Dispute a Charge issue with PayPal from September 2020
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5307963's own words
This is in reference to a dispute I filed on August **,****. The case ID: PP-D ********. On July **,**** I purchased a ** inch by ** inch medicine cabinet for my bathroom remodel from PZNENI (a copy of the invoice was included with my initial filing of complaint) I ordered from PZNENI because the address on their website was in Port Charlotte, FL which is only ** miles from my residence. Instead of receiving the medicine cabinet I ordered face masks from China were delivered. After filing a claim I was offered a partial payment of $** to settle. I refused! On September **,**** the seller offered me a full refund provided I mail the face masks back to China at my expense! This is totally unacceptable. I did not order facemasks and absolutely did not order anything from China! I have already paid $**.** for a product that I did not order and now the seller wants me to pay for an international shipment to return his merchandise before they will refund my money. This nothing more than a scam! I will be more than happy to return the merchandise if I am furnished a prepaid shipping label.**I have used PayPal for many years because it has always been a safe and efficient service that has no equal for individual protection for purchasing items online. This is the exception. I want my money refunded from these scammers ASAP. I cannot believe that this fiasco has been going on for more than two months and I want it resolved. **Sincerely,*Robert Hand*Monday September **,****
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