I recently got an email in my mailbox from paypal that said as follows* "**Dear...

GetHuman5308844's customer service issue with PayPal from September 2020

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The issue in GetHuman5308844's own words
I recently got an email in my mailbox from paypal that said as follows* "**Dear *****@***.com,*Your account *****@***.com was recently accessed from a new location. The Time, IP and location details of the activity are available below:***TIME*Sep ** **:**:** *****IP****.**.***.****LOCATION*Singapore, SG*DEVICE INFO*Windows, Laptop*PC, Opera-**.*.****.*****In case the above information appears appropriate, you can ignore this email.**If you have not used your account or sent any email in the above time, we highly recommend you to change the password and enable TFA for the account to make it more secure in future.***Thanks!*PayPal Support Team**Note: The location provided in the email is based on the IP address and may vary from your actual location in case you use a VPN or other proxy networks. In case your public IP matches with the above IP you may ignore this email. Contact your network administrator to know your public IP.:"**I have no idea what this means, Is this actually from paypal???????

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PayPal

Customer service issue
Reported by GetHuman5308844
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 37019 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman5308844 started working on this issue
Sep 28th, 2020 5:04pm