*** dollars missing

GetHuman5303645's customer service issue with PayPal from September 2020

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The issue in GetHuman5303645's own words
Load money into card and send to someone. Now it's just missing. Not on my card anymore nor did it get to his?? ... I deposited $*** to my pay pal card Thursday am and still have yet to find out y it is not showing up. It had and I thought everything was ok but since have shown a * balance again and transaction I had placed did not work. I had spoked to someone once already on Thursday and resolved nothing obviously. Can not get thru to a human since. It's been * days with my money in pay pal land and it's most needed. I'd like to speak to someone and resolve the issue
I need that money to live for the next * days. U can't resolve something like this without speaking to someone and they make that nearly impossible. Very frustrating.
I want to speak to a real person and find out what happened and y the money is just gone. I have a receipt of loading the card. So irregardless of where it went, the app, card or whatever ect. It's not anywhere it should be.
I've used the regular paypal app and had no issues like this. Got the card due to compromised debit card so I could send money to boyfriend who works out of town. Very first time I try loading it and what a mess. Been a few steps since I realized it did not go onto the card and that's not explainable via messages easily
A few things like I said have been realized but to much to type out
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PayPal

Pay pal card
Customer service issue
Reported by GetHuman5303645
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 36913 others
0 customers following this

Timeline

GetHuman5303645 started working on this issue
Sep 26th, 2020 4:59pm

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