I have been waiting for my account to be unlimited for about * weeks now. I actually re...

GetHuman5289558's customer service issue with PayPal from September 2020

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Help with my PayPal issue
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The issue in GetHuman5289558's own words
Get paid for a truck and two jet skis as easily as possible. I had never knew PayPal was so complicated. ... I have been waiting for my account to be unlimited for about * weeks now. I actually recieved an email stating ----* ** **Hello, Kelli Brown* ** * * ** *PayPal* * ***********Your account has been restored* *We reviewed the information you provided for Reference ID - PP-L-************ and have removed the limitation placed. You’ll now be able to access any feature that was limited before.**We appreciate your patience in helping us resolve this issue.*** ****PayPal***Help & Contact * Security * Apps* *twitter*instagram*facebook*linkedin* ** * **PayPal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name. Learn to identify phishing** * **Please don't reply to this email. To get in touch with us, click Help & Contact.** * **Not sure why you received this email? Learn more * * **Copyright * ****-**** PayPal, Inc. All rights reserved. PayPal is located at **** N. First St., San Jose, CA *****.**PayPal PPC******:*.*:ea***e**a***f**----- *Just to have my account still set with limitations and asking for the exact same info to be verified again. . . *Then I recieve a message stating it's their mess up but I still have to wait another ** hours for my account to be verified . It's linked to my bank. I have a ll the correct info license proof of address copy of my bank statement and also the reason for the transaction ...i sold a truck and Two jet skis .... And the only way the girl could pay me was thru her pay pal account ...that's the only card she had access too. I was out of town and was stressing her paying me so I said sure send it to my pay pal account .... And here we are .... I need PayPal to release my funds so I can transfer them to my bank account please.
That it may not be ALOT of money to their company but it's a heck of a lot to me and my family and it's been since June....
Unlimit my account and let me transfer my money to my bank account
I never expected to be treated like a criminal or a chump working with their company .... I would have never used paypal of I knew they didn't care. During the pandemic money is tight. I need my money
I have sent several messages*Emails*Calls*Posted on he community *Submitted the information twice now for them to verify
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Customer service issue
Reported by GetHuman5289558
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 36838 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman5289558 started working on this issue
Sep 25th, 2020 3:06am