My name is Columbus Duff (email: *****@***.com)*There are * charges on my bank statemen...

GetHuman-cvdiii's Dispute a Charge issue with PayPal from September 2020

Help with my PayPal issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-cvdiii's own words
My name is Columbus Duff (email: *****@***.com)*There are * charges on my bank statement that I don't recognize, nor did I authorize them. The titles are:Botelloj on two of them, $**.** and $**.**. One is ARIJHA** for $*.**. The last on is BOOLOOBO for $*.**.*Another issue is* neither the credit card number, nor the phone number match those you have on record. Those are no longer in use. I don't have a credit card anymore. Just a debit card.

GetHuman-cvdiii did not yet indicate what PayPal should do to make this right.

How GetHuman-cvdiii fixed the problem
I contacted my bank to let them work it out. I will have to get a new debit card and notify *each agency that either sends deposits or receives funds. It will take a few days, but they will work it out and pursue the individual who stole that part of my identity. I am disputing the charge. The bank will replace the money. I really don't know what part PalPal's responsibility is in the matter. I leave that up to PayPal. Thank You for your cooperation. C V
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We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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Dispute a Charge issue
Reported by GetHuman-cvdiii
Sep 22nd, 2020 - 4 months ago
GetHuman-cvdiii shared how to fix
Seen by 5 customers so far
Similar issue to 36591 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman-cvdiii started working on this issue
Sep 22nd, 2020 5:27pm
GetHuman-cvdiii confirmed the issue is fixed. Hooray!
Sep 22nd, 2020 9:38pm
GetHuman-cvdiii confirmed the issue is fixed. Hooray!
Sep 24th, 2020 1:14am

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