My name is Columbus Duff (email: *****@***.com)*There are * charges on my bank statemen...

GetHuman-cvdiii's Dispute a Charge issue with PayPal from September 2020

Help with my PayPal issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-cvdiii's own words
My name is Columbus Duff (email: *****@***.com)*There are * charges on my bank statement that I don't recognize, nor did I authorize them. The titles are:Botelloj on two of them, $**.** and $**.**. One is ARIJHA** for $*.**. The last on is BOOLOOBO for $*.**.*Another issue is* neither the credit card number, nor the phone number match those you have on record. Those are no longer in use. I don't have a credit card anymore. Just a debit card.

GetHuman-cvdiii did not yet indicate what PayPal should do to make this right.

How GetHuman-cvdiii fixed the problem
I contacted my bank to let them work it out. I will have to get a new debit card and notify *each agency that either sends deposits or receives funds. It will take a few days, but they will work it out and pursue the individual who stole that part of my identity. I am disputing the charge. The bank will replace the money. I really don't know what part PalPal's responsibility is in the matter. I leave that up to PayPal. Thank You for your cooperation. C V
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Dispute a Charge issue
Reported by GetHuman-cvdiii
Sep 22nd, 2020 - 4 months ago
Fixed
GetHuman-cvdiii shared how to fix
Seen by 5 customers so far
Similar issue to 36591 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-cvdiii started working on this issue
Sep 22nd, 2020 5:27pm
GetHuman-cvdiii confirmed the issue is fixed. Hooray!
Sep 22nd, 2020 9:38pm
GetHuman-cvdiii confirmed the issue is fixed. Hooray!
Sep 24th, 2020 1:14am

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians