Someone accessed our PayPal account (Fraud). We advised PayPal and our bank, have been...

GetHuman5262647's Can't Login issue with PayPal from September 2020

Help with my PayPal issue
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The issue in GetHuman5262647's own words
Someone accessed our PayPal account (Fraud). We advised PayPal and our bank, have been trying to resolve with PayPal since May **** without success. Changed my password, security successfully in May **** & logged in numerous times sending secured messages, provided everything they asked for. They asked I contact them by phone but I cannot get a human on the phone, tried using their site unsuccessfully. Today I received an email stating they moved $ from my USD PayPal to resolve fraud issue with CDN PayPal* possibly this email is fraudulent so I logged in via PayPal site. This is when I discovered they locked me out of account. Verified email I am using is valid or confirmed by PayPal but they will not let me in or reset password. We need to resolve but how can I do this if I cannot speak with someone or login to my account. Need help please. Email provided below is same one used for PayPal.

GetHuman5262647 did not yet indicate what PayPal should do to make this right.

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How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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Can't Login issue
Reported by GetHuman5262647
Sep 14th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 35736 others
0 customers following this


GetHuman5262647 started working on this issue
Sep 14th, 2020 5:51pm
GetHuman5262647 indicated the issue is not fixed yet.
Sep 14th, 2020 9:57pm

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