I purchased an item from PrettyPlus in China. I went through PayPal to make this purcha...

GetHuman5238935's Dispute a Charge issue with PayPal from September 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5238935's own words
I purchased an item from PrettyPlus in China. I went through PayPal to make this purchase. This was on or around *-*-**. Then around *-*-** my package came and they sent the wrong item. I contacted the company and they want me to mail back the item at my cost of over $*** usd. I am scared to invest any more money with this company and PayPal keeps giving me the run around. I keep getting that I’ve sent the information to the wrong division of the company. Would you help me please?

GetHuman5238935 did not yet indicate what PayPal should do to make this right.

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PayPal

Dispute a Charge issue
Reported by GetHuman5238935
Sep 7th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 34562 others
0 customers following this

Timeline

GetHuman5238935 started working on this issue
Sep 7th, 2020 1:03pm