I received merchandise that is clearly counterfeit and have asked the merchant repeated...

GetHuman5224848's customer service issue with PayPal from September 2020

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The issue in GetHuman5224848's own words
I received merchandise that is clearly counterfeit and have asked the merchant repeatedly for a return. The merchant keeps making me offers of *-**% refund and that's it. I have already opened a dispute and sent numerous messages to PayPal with documentation but your Reps are now telling me I must return the items for refund. I CANNOT BECAUSE THE MERCHANT WILL NOT SEND ME AND ADDRESS TO SHIP THINGS TO

GetHuman5224848 did not yet indicate what PayPal should do to make this right.

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Customer service issue
Reported by GetHuman5224848
Sep 2nd, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 34076 others
0 customers following this


GetHuman5224848 started working on this issue
Sep 2nd, 2020 6:29pm