I filed a claim with pay pal about an item that was not what I ordered, I was scammed,I...

GetHuman5218611's customer service issue with PayPal from September 2020

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The issue in GetHuman5218611's own words
I filed a claim with pay pal about an item that was not what I ordered, I was scammed,I got a piece of junk instead of the doll I ordered.I have talked with the seller, in China,kept telling me that could not find my order. sent a screen shot of order,then seller was no longer reachable,seller told paypal that they would refund money if I returned item, seller gave a address that is not correct, P.O. will not accept, cost to ship is almost as much as refund. paypal will close my case Sept.* if I do not send back item.but I have no address to send , and I don't want to pay ** something to return. seller is a scammer. If paypal would read his reviews, they would cut him off.

GetHuman5218611 did not yet indicate what PayPal should do to make this right.

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PayPal

Customer service issue
Reported by GetHuman5218611
Sep 1st, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 33824 others
0 customers following this
Items needed
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Name
last 4 digits of Social Security Number
ability to receive access code
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Timeline

GetHuman5218611 started working on this issue
Sep 1st, 2020 1:33am
GetHuman5218611 indicated the issue is not fixed yet.
Sep 1st, 2020 1:08pm
GetHuman5218611 indicated the issue is not fixed yet.
Sep 2nd, 2020 12:01am

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