Hello,*My Case ID is PP-D-********. The amount is $**.**. I received an email from yo...

GetHuman-jlwattle's Dispute a Charge issue with PayPal from August 2020

Help with my PayPal issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jlwattle's own words
Hello,*My Case ID is PP-D-********. The amount is $**.**. I received an email from you saying that the seller will refund me the full amount of my purchase, when I return the item. I went to the post office and was told that the country, Malaysia, is on their list of countries that they not sure about the mailing delivery services. it could take months to receive the package, if at all. Also, this charge to return this item is almost $**.**...for something that looks like a Dollar Store item. My question is: Is it possible for me to accept the previous offer of $**.** dollars from the seller, and just call it a bad experience? I need to get a reply urgently, because you need to hear from me before Sept. *. I want to keep this case open, I do not want it closed. *Thanks. Jeanette Wattley

GetHuman-jlwattle did not yet indicate what PayPal should do to make this right.

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PayPal

Dispute a Charge issue
Reported by GetHuman-jlwattle
Aug 27th, 2020 - 8 months ago
Fixed
Seen by 7 customers so far
Similar issue to 33201 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-jlwattle started working on this issue
Aug 27th, 2020 1:33pm
GetHuman-jlwattle confirmed the issue is fixed. Hooray!
Aug 27th, 2020 10:57pm
GetHuman-jlwattle confirmed the issue is fixed. Hooray!
Aug 27th, 2020 11:23pm

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