I purchased Vionic sandals and for **.** and when they arrived they were blatantly fake...

GetHuman5186958's customer service issue with PayPal from August 2020

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The issue in GetHuman5186958's own words
I purchased Vionic sandals and for **.** and when they arrived they were blatantly fakes! Poorly made, smelled strongly of glue, no vionic label and nothing like the * vionic sandals I have already. I opened a resolution case PP-D-********. I am to respond to this case but the only thing it will let me do is enter a return tracking number that I will get a full refund if I ship the item back to China!!! I am not paying more than the cost of this item to ship back to China!!! I want to speak to them about why I am required to do that to get a refund since it is a fake!

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Customer service issue
Reported by GetHuman5186958
Aug 21st, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 32702 others
0 customers following this