My PayPal account has been hacked. I received an email from PayPal Telling me there was...

GetHuman-joyjohnj's Account Access issue with PayPal from August 2020

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Before contacting them, items GetHuman-joyjohnj may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-joyjohnj's own words
My PayPal account has been hacked. I received an email from PayPal Telling me there was suspicious activity. My identity has been stolen. I need to change my username and password. Please call me. Joy Potter. ***-***-****

GetHuman-joyjohnj did not yet indicate what PayPal should do to make this right.

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PayPal

Account Access issue
Reported by GetHuman-joyjohnj
Aug 14th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 32048 others
0 customers following this

Timeline

GetHuman-joyjohnj started working on this issue
Aug 14th, 2020 10:55pm