Trying to reset password on Pay Pal. It shows i have an account already set up under m...

GetHuman5163494's customer service issue with PayPal from August 2020

Help with my PayPal issue
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The issue in GetHuman5163494's own words
Trying to reset password on Pay Pal. It shows i have an account already set up under my email. However the phone * showing is from about ** years ago when i used Pay Pal from a friend where i was working to buy an item. So, social security and bank info. last * digits are not matching for me now. This has frozen up where you have to have this info. to try to reset a password. Now the message says Sorry, we couldn't confirm it's you. This same message still there. Does not let you try again even after so many tries. Then you cannot even send a message or get a live person to speak without a password. Makes no sense. I need help to get Pay Pal account now for a new job to get paid that way. PLEASE HELP*

GetHuman5163494 did not yet indicate what PayPal should do to make this right.

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How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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PayPal

Customer service issue
Reported by GetHuman5163494
Aug 14th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 32009 others
0 customers following this

Timeline

GetHuman5163494 started working on this issue
Aug 14th, 2020 4:48pm