I have an open case in the resolution centre where I purchased a battery powered chains...

GetHuman5316370's customer service issue with PayPal from September 2020

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The issue in GetHuman5316370's own words
I have an open case in the resolution centre where I purchased a battery powered chainsaw but when the item arrived it was just a chain with * handles on it, this was quite obviously a scam, and I have had no response from the seller,, **And although PayPal has agreed the case in my favour for a full refund I need to send the chain back to the seller in Chine, and pay the return shipping costs,** I have just checked the shipping cost to return this item to Chine with the French LaPoste and it will cost me more to return the chain than it cost me to purchase the Item that I originally ordered, **As I say this is quite obviously a scam by a Chinese company and they know that it will cost me more to send back the useless item that they have sent me, and nobody would be prepared to do that, yet again this is another flaw in the system where innocent buyers get ripped off, I am so annoyed about this and feel that I need to take it further with a higher authority as this is not the way businesses should be conducted, and I feel that PayPal needs to look deeper into these sort of cases as the automated service that you provide is being abused by these scam merchants,

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PayPal

Customer service issue
Reported by GetHuman5316370
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 37234 others
0 customers following this

Timeline

GetHuman5316370 started working on this issue
Sep 30th, 2020 1:08pm

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