Hi, I placed an order for an electric KickScooter from smith.com and once I had paid th...

GetHuman5067287's customer service issue with PayPal from July 2020

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The issue in GetHuman5067287's own words
Hi, I placed an order for an electric KickScooter from smith.com and once I had paid the money I received confirmation of the order, I’ve been trying to contact the online store to see if my order has been dispatched but I am getting no reply, there was also an support team email address that was in the t&c of the website I’ve ordered from but when I emailed them they said that they have nothing to do with the website. I’ve got screenshots and proof to show that I made the order and even after emailing the emails that were provided the page had been taken down, at this point I would just like a refund of my money as it has caused me stress and I am not getting any replies from anyone. I paid for the item through PayPal and can show proof of the receipt

GetHuman5067287 did not yet indicate what PayPal should do to make this right.

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PayPal

Customer service issue
Reported by GetHuman5067287
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 29146 others
0 customers following this

Timeline

GetHuman5067287 started working on this issue
Jul 15th 12:21pm

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