On June **, **** I ordered doll Melody from Custom Information Technology Co.Ltd, Invo...

GetHuman-ngoodric's customer service issue with PayPal from July 2020

Help with my PayPal issue
The issue in GetHuman-ngoodric's own words
On June **, **** I ordered doll Melody from Custom Information Technology Co.Ltd, Invoice c**************.*, Transaction **WP*****X*******B. I have since learned that this might be a fraudulent company and I have yet to receive any correspondence or my purchase. In the meantime I have cancelled my account with you but it was after this purchase. Do I still have any recourse in getting my money back? Can I still file a claim. I only have a landline and am told that I cannot re-open an account with you because I do not have a cell. What can I do? my landline is area cole *** *** ****.

GetHuman-ngoodric did not yet indicate what PayPal should do to make this right.

How GetHuman-ngoodric fixed the problem
I do not have a cell phone to receive the code. Someone needs to call me. Otherwise, I can get my request for a new account to that point but cannot not explain I DO NOT HAVE A CELL NUMBER.
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PayPal

Customer service issue
Reported by GetHuman-ngoodric
Jul 13th, 2020 - 2 months ago
Fixed
GetHuman-ngoodric shared how to fix
Seen by 5 customers so far
Similar issue to 28894 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-ngoodric started working on this issue
Jul 13th 2:36pm
GetHuman-ngoodric indicated the issue is not fixed yet.
Jul 14th 11:22pm
GetHuman-ngoodric confirmed the issue is fixed. Hooray!
Jul 15th 11:48am
GetHuman-ngoodric confirmed the issue is fixed. Hooray!
Aug 3rd 11:28pm

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