Hey, I am a twitch streamer and have recently gotten donations by someone under the ema...
GetHuman5055504's Dispute a Charge issue with PayPal from July 2020
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5055504's own words
Hey, I am a twitch streamer and have recently gotten donations by someone under the email *****@***.com. Under my donation panel on twitch it says they are ***% Non-Refundable. After that, he "opened a case for this transaction" and said "The buyer stated that they did not make this purchase." I was then notified that the money from my PayPal was debited because of the reason "other". He repeated this for every donation he has ever made to me, and refunded everything. Then after all of his donations were refunded, for each donation, I got a chargeback fee for **.**$. He has refunded around * donations so that meant I lost ***$ of my own money. The PayPal this happened under was the email B*****@***.com. Now I understand that I it would be very hard to get his donations back, but it is very unfair that I lost ***$ of my own money from chargeback fees because of a troll. I would like get back all of the money that I lost from chargeback fees, and get the money that he donated to me back. Thank you.
GetHuman5055504 did not yet indicate what PayPal should do to make this right.
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