I order a mini bmx bike and I havent received it the tracking number I got with it ups...
GetHuman5045300's customer service issue with PayPal from July 2020
Help with my PayPal issue
First: share to improve GetHuman5045300's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5045300 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman5045300's own words
I order a mini bmx bike and I havent received it the tracking number I got with it ups says that the package isnt even in my name or anything* **PayPal Virtual Agent*:** PM*Hi! I'm your PayPal Assistant. I can help with common questions like "what's the status of my dispute" or "I want a refund".**If I can't help, I'll transfer your message to an agent.****Amber Barr*:** PM*Ok so I order a mini bmx bike and I havent received it the tracking number I got with it ups says that the package isnt even in my name or anything**PayPal Virtual Agent*:** PM*I found some articles in our Help Center that might help you. Check them out! If you need more help, please type “need more help".**How do I change the name on my PayPal account?*Am I being asked to complete a security check so I can verify my account?*How do I confirm my mobile number?****Amber Barr*:** PM*No that doesn't help**PayPal Virtual Agent*:** PM*I can transfer this conversation to an agent. The estimated response time is a few hours.**Our customer service staffing is limited due to the coronavirus (covid-**) crisis. We've put together some useful information in the Help Center to quickly resolve your issue. I'll stay here while you take a look.**After I transfer the conversation, you can close the window and come back to it when it’s convenient for you. When we respond, we’ll send you a notification with a link to the Message Center where you can reply.**Would you like to transfer this conversation to an agent?****Amber Barr*:** PM*Yes**PayPal Virtual Agent*:** PM*Please send us a detailed message below and an agent will respond as soon as possible. If you have a related transaction ID, date, and amount, please include it here.****Amber Barr*:** PM*Transactions **xv******v******m**Hello, Amber Barr PayPal You paid $**.** USD to ** * Create an account with PayPal and activate Return Shipping on Us. Limitations apply. Activate PayPal Now Your purchase details Your Transaction ID: *XV******V******M Merchant Transaction ID: *N******KF******D Purchase Date: June **, **** Payment to: ** * *****@***.com Payment from: Amber Barr A*****@***.com Shipping Address **** N TATTLER CT WASILLA, AK ***** Subtotal $**.** USD Total $**.** USD You paid using: Visa x-**** This credit card transaction will appear on your statement as PAYPAL *KPCN**.* **I have tried to contact seller but no answe**And I called ups and they say my conformation number does not match my name and address....!!! ):**Email sent. *.( Hey so I have been in the dark about where my item is that I purchased the item tracking number I received in my email says that it was delivered witch I have not received the mini bmx rocker bike yet and when I called and asked ups about it they said that the tracking number I'm providing them is a item that is in my name but not my correct address so we are thinking that you might have put the wrong address on the package....Please get back to me as soon as possible thank you***.( So it says this was delivered but I have yet to receive it
GetHuman5045300 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman5045300 fixed the problem
We are waiting for GetHuman5045300 to fix the problem and share the solution with the rest of us customers.
Please help with my PayPal issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Customer service issue
Reported by GetHuman5045300
Jul 9th, 2020 - 2 months ago
I have an issue with PayPal too
Seen by 8 customers so far
Similar issue to 28468 others
0 customers following this
GetHuman5045300 started working on this issue
Jul 9th 12:06am
Change of Address? Free Concierge.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!