I ordered a swimming pool on June * **** from luxhome I made my payment using PayPal on...

GetHuman5039650's Dispute a Charge issue with PayPal from July 2020

Help with my PayPal issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5039650's own words
I ordered a swimming pool on June * **** from luxhome I made my payment using PayPal one PayPal * I have is NGUYENT**** my reference number is ******** the amount charged is $***.** I never received my pool I got a email saying that luxhome changed my debit card $***.** I sent them an email came to find out it's a fake email address I called luxhome they said they have no idea what I'm talking about my order * for the pool is **** the confirmation * is also **** but it's all fake they took my money and I need received my pool

GetHuman5039650 did not yet indicate what PayPal should do to make this right.

How GetHuman5039650 fixed the problem

We are waiting for GetHuman5039650 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Dispute a Charge issue
Reported by GetHuman5039650
Jul 7th, 2020 - 4 months ago
Fixed
Seen by 21 customers so far
Similar issue to 28323 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman5039650 started working on this issue
Jul 7th 5:23pm
GetHuman5039650 indicated the issue is not fixed yet.
Jul 8th 3:38pm
GetHuman5039650 confirmed the issue is fixed. Hooray!
Jul 8th 7:11pm