I ordered a swimming pool on June * **** from luxhome I made my payment using PayPal on...

GetHuman5039650's Dispute a Charge issue with PayPal from July 2020

Help with my PayPal issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5039650's own words
I ordered a swimming pool on June * **** from luxhome I made my payment using PayPal one PayPal * I have is NGUYENT**** my reference number is ******** the amount charged is $***.** I never received my pool I got a email saying that luxhome changed my debit card $***.** I sent them an email came to find out it's a fake email address I called luxhome they said they have no idea what I'm talking about my order * for the pool is **** the confirmation * is also **** but it's all fake they took my money and I need received my pool

GetHuman5039650 did not yet indicate what PayPal should do to make this right.

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How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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Dispute a Charge issue
Reported by GetHuman5039650
Jul 7th, 2020 - 4 months ago
Seen by 21 customers so far
Similar issue to 28323 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman5039650 started working on this issue
Jul 7th 5:23pm
GetHuman5039650 indicated the issue is not fixed yet.
Jul 8th 3:38pm
GetHuman5039650 confirmed the issue is fixed. Hooray!
Jul 8th 7:11pm