I was a victim of a fraudulent purchase that was investigated, confirmed and reimbursed...

GetHuman-selnelke's Refund issue with PayPal from June 2020

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The issue in GetHuman-selnelke's own words
I was a victim of a fraudulent purchase that was investigated, confirmed and reimbursed by PFCU. At first I notified Paypay because my bank was closed. Now Paypal is limiting my account and treating me like I am a criminal and not the victim. They are requesting a copy of my bank card that I refuse to give and feel that it is not necessary. I feel like they are penalizing me for fraud that was committed against my card. I would like to continue using PP but I do not know of anyone else who have given them a copy of their car. I want to be reinstated and use PP as I have for years without and problems. But I do not trust submitting my card and can use my banking instead if that is ok. I have always done on line shopping, but now I have to really investigate sites that I am not familiar with! *FYI: I am not a criminal and I really am having a hard time being treated like one! *Selina Egunjobi

GetHuman-selnelke did not yet indicate what PayPal should do to make this right.

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Refund issue
Reported by GetHuman-selnelke
Jun 29th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 27478 others
0 customers following this

Timeline

GetHuman-selnelke started working on this issue
Jun 29th, 2020 6:03pm

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