PayPal Customer Service Issues

I need assistance from a US customer service representative via phone. I am facing difficulty resolving an issue through Paypal messaging with an overseas representative who lacks the authority to assist me. A private payment I received was not marked appropriately, leading to me being charged a substantial fee of nearly $[redacted]. It is important to note that the payment was funded from the sender's Paypal balance, not a credit card. Therefore, the fee incurred is solely a processing fee. I find it misleading that Paypal did not disclose this fee to the sender, as she would have likely chosen the correct option. Unfortunately, there seems to be no option to cancel the transaction retroactively. I hope to find a solution to this matter.

I have been receiving emails regarding an item I sold for $[redacted]. However, I never received the $[redacted]. PayPal emailed me requesting $[redacted] for a small business fee. Subsequently, they claimed the buyer overpaid and asked for an additional $[redacted]. Now, they are demanding an extra $[redacted], totaling $[redacted]. I am confused about why I am being asked to send more money to the buyer, as this has never happened to me before.

For several weeks now, I have been experiencing issues with accessing my PayPal account. I have engaged in multiple 'chats' with PayPal and responded to the emails sent by your team. However, the phone number provided leads to a dead end with continuous beeps. I suspect my account has been compromised. I am unable to receive the 6-digit code necessary to log in as it is not reaching my email address, [redacted] I urgently need assistance to regain access to my funds. Please provide a way for me to connect with a representative as the current phone number is unresponsive. Your prompt attention to this matter is greatly appreciated before I escalate this to the financial ombudsman for resolution.

I am facing repeated declined payments on PayPal, which is a frustrating ongoing problem for me. Even after verifying my information over the phone and linking both my card and bank account, I still encounter difficulties. Recently, I won an auction on eBay, but due to the payment issues, the seller is understandably becoming upset. When attempting to pay with my card, I receive constant rejections. Furthermore, when I try to use PayPal for the transaction, it repetitively prompts me to link a card despite it already being linked.

Hello, I resided in Australia for six months some time back, during which I created an Australian PayPal account. Currently, I am attempting to withdraw the remaining balance. The problem lies in not being able to access my Australian account as I am unable to receive the security text on my phone, given that I no longer possess my Australian phone number. Could you transfer the funds to a different PayPal account? Also, kindly close my Australian PayPal account. Thank you and best regards, Dan S.

My Lionheart Associates account was fraudulantly charged on June 4 for $[redacted].38. I only have Amazon Prime and sometimes use Kindle. I am 77 years old and my bank account only had about $5 in it. I do not remember my phone number when I set this up. Please email my wife, Clare Butcher, as I am sick. My email is [redacted] and hers is [redacted] Thank you, Richard Butcher.

On May 16, [redacted], I bought software from NCH Software. Following the download instructions they sent, I encountered a nonfunctional link, unable to download the software. This setback forced me to utilize my existing WordPerfect Software for the urgent task I was handling.

I'm struggling to deal with PayPal. I have two accounts, one for myself and one for my son, but my son's account got frozen with £[redacted] in it because he's underage. I've been trying to explain to PayPal that it's actually my account, but they aren't listening. When I call their number, it just disconnects, so I'm stuck using their online chat, which has been unhelpful. They asked for bank account details verification, but even after multiple attempts, we haven't received the verification deposit. It's frustrating that PayPal is holding onto my money for over four months, especially during the pandemic when I'm out of work. It's incredibly stressful, and their lack of response is unacceptable. I'm Jonny G and my contact number is ([redacted]) [redacted] [redacted]. I need help resolving this with PayPal.

I recently received an invoice numbered [redacted] from Bitcoin Exchange, indicating an outstanding balance. I have no history of transactions with them, and I don't utilize PayPal, despite having had an account in the past. My usage of the account dates back quite a while. I suspect this is a fraudulent charge. I kindly request assistance in addressing and resolving this matter promptly. Should more details be required, please reach out to me, and I will provide them promptly.

I contacted Kohl’s customer service regarding an order I placed on June 8, [redacted], but, they informed me they had no record of it. Following their advice, I placed a new order. However, when attempting to dispute the original charge on PayPal for the June 8, [redacted] transaction, I encountered an issue. Although the charge is still pending, I could not proceed with cancellation. I reached out for help via PayPal chat but did not receive a response.

Hello, I recently encountered an issue with one of your sellers. After not receiving my product, I eventually did get the order but encountered numerous problems. The red shoes were mismatched in size and the other two pairs were too small. Furthermore, the material seemed to be very thin. I am disappointed with their workmanship and customer service. I hope to receive a refund for the transaction with code 0Y[redacted]W[redacted] which amounted to 63.96. I would also like to leave feedback on their unsatisfactory service.

I recently purchased an HP DeskJet [redacted] all-in-one printer, but it was delivered without ink. I contacted HP, and they said the model is outdated, so I can't join their ink delivery service. I want to return the printer for a refund, but I need the seller's address. The purchase was made through PayPal, transaction number [redacted]1, in the amount of 34.99 pounds. Thank you for your help. - Dave Kenny

I am disappointed with the lack of payment options available for special financing items on your website. I want to pay off a special financing item, but there is no option provided online. I am instructed to call, but I am unable to reach anyone over the phone. How can I proceed with paying off my special financing without being able to speak to a representative? I need assistance with this matter urgently. Please contact me at [redacted]-[redacted]-78(0.

My name is Pam G. and my contact number is [redacted]. Recently, there was an unauthorized charge from Pandora on my supposedly closed PayPal account. After speaking with Pandora, they confirmed they were not behind the charge. I need this charge removed promptly, or I will have to report it as fraud. I was under the impression my PayPal account was closed, so if it's still open, please close it and refund the money. I have been attempting to reach PayPal for assistance for three weeks now with no success.

I am having trouble withdrawing money from my PayPal account. Despite having sufficient funds, I am unable to log in as I have forgotten my password after my phone was stolen. Resetting the password requires accessing the email linked to the account, but I can't do that without the stolen phone. Can anyone assist with this situation? My temporary contact number is [redacted].

I am unable to access my PayPal account. I rarely use it, but I believe there might be a balance in it. The password reset isn't working as PayPal doesn't recognize my email. In a live chat with a PayPal representative, I was initially told an account existed under the email submitted, but with a different name (my wife's). When she joined the chat, the rep suddenly claimed the account was closed without specifying when. Subsequently, the rep denied the existence of an account linked to the email, contradicting the earlier statement about it being closed. The chat ended abruptly when I requested to speak with someone else. I need to log in to check the balance as the account was active on May 9, [redacted].

I believe I was a victim of a scam involving my stimulus check being transferred to a PayPal account set up by my ex-girlfriend. I was unaware of the process as I was incarcerated at the time. Upon my release, the money was sent to her SMIONE card. I am now seeking advice on how to recover the funds. I have her details if required. Thank you.

I need to speak with a PayPal representative about my account. Someone has my information and may try to make changes and access my funds. My name is Scott D. Please contact me at [redacted] immediately. I had over $[redacted] in my account and was trying to transfer it to my bank to prevent unauthorized access. I have already canceled my card and ordered a new one. Despite this, the money is still in my account, and I initiated a transfer to my linked bank account, set to complete by the 16th. I want to cancel this transfer as I need my funds sooner. I request immediate account restriction to prevent further changes and would like a prompt resolution. This individual is attempting to access my funds and has all my details.

Hello, I am employed by two companies in Beijing. One company was meant to pay me, but the other company accidentally sent the money to me instead. Assuming it was from the first company, I began transferring the funds to my bank account. Since the information was in Mandarin, I couldn't distinguish the sender. Shortly afterward, I received an email from the second company acknowledging the error and requested a refund. This was my inaugural experience with PayPal, which I find to be the most user-friendly financial platform. Upon attempting to refund the money back, I encountered deductions due to multiple transactions. I had difficulty sending a full refund, so I opted for a partial refund, resulting in account limitations. Despite various efforts to resolve the issue with PayPal and the bank, only my account limitations were lifted. The company account remains blocked, and I was asked to send the funds to one of their employees. However, my account faced permanent limitations once more. I am perplexed by the circumstances and seek assistance. The situation has left me without income for a month, affecting my ability to support my two children. I desperately require guidance as I have exhausted all options. I have faced challenges getting through to international PayPal customer service. I sincerely request a call for support. Regards, Maryna

I applied for a loan with Light Stream Finance, and although initially approved, they later informed me that my credit score wasn't sufficient. Before disclosing this, they had already taken $[redacted] from me, which I had borrowed from trusted friends. They instructed me to buy eBay money cards totaling $[redacted] from CVS, promising the loan. However, after I provided the cards, they reversed their decision due to my credit score. They are now refusing to refund my money. I request a return of the funds. It was a distressing experience. Thank you, Jacob Wallace.